assignment_return
Return Process
1
Return Request
Customer submits return request through account or contact form
2
RMA Creation
Create Return Merchandise Authorization with unique ID
3
Product Receipt
Verify returned product condition upon receipt
4
Refund Processing
Process refund and generate credit slip
description
Return Documents
receipt
Credit Slips
- check_circle Automatic generation
- check_circle Store credit option
- check_circle PDF export capability
local_shipping
Return Labels
- check_circle Prepaid shipping labels
- check_circle Customer notifications
- check_circle Tracking integration
settings
Refund Options
Original Payment Method
Store Credit
Product Exchange
Partial Refund
rule
Return Policies
schedule
Time Limits
- check_circle Configurable return period
- check_circle Category-specific rules
gavel
Conditions
- check_circle Product condition requirements
- check_circle Original packaging policy
lightbulb
Best Practices
- check_circle Set clear return policies and communicate to customers
- check_circle Automate return notifications for status updates
- check_circle Track return metrics to identify product issues
- check_circle Consider restocking fees for certain return scenarios